RSVP invites not going out
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A member of my group tried twice today to send out an RSVP invite, and it didn't work for me, either, as manager of our group.
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Hi Liza,
I'm sorry for any difficulty - are you still having trouble?
I checked our email monitoring, and we are not showing queued email. I also just did a test and was able to successfully create, and received, my RSVP invite.
If you are still having a problem with your RSVP invitations, please contact me at support@groupsite.com. So we can better investigate, please include the name of the Groupsite where the problem is happening, and a description of the problem (you have difficulty creating the RSVP invite, in the interface, or are you not receiving the invite, etc.)
Diana
I was able to create and send one just now, but the other three are still MIA. :)
Sent via Groupsite Mobile.
Liza, thanks for confirming that it's working now. I also have a note in to our technical team to see if there's any other insight or suggestions regarding your other invites.
Hi Liza,
Our developers looked into this. I am able to confirm that, unfortunately, some mail may not have been delivered between 10 AM - 6 PM yesterday, 8/20/11 while the team was doing some behind-the-scenes work with our email service provider. I'm sorry for any inconvenience. If you created mail during that period, you will need to recreate and send it again. I have also posted this to our Groupsite status page to alert others.
Thanks for the update, Diana. I think we're okay now. Glad all is working now.