Statistics Page, measuring email traffic

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Hi,


I was wanting to know if it was possible to measure the number of emails sent to my groupsite's members via the groupsite. For example, how many people have emailed Joe Blogs by opening a mailto on the groupsite?


Also,


Is it possible to enter a link to a members profile in a discussion which has been raised?


Thanks


John Dickson

3 Replies


Hi, John -



Groupsites' premium statistics option has an "Email & Invitations" area that will allow you to see email activity data by email type. For example, you can see how many Discussion Blasts, Recent Activity Updates, Email blasts, etc. have been sent, viewed or clicked. You can also view how many private messages have been sent within your Groupsite.  



Our statistics do not include individual member data, such as who sent or received those messages, or who clicked on messages and what links they clicked.



You can add or access your Premium statistics by clicking on the "Statistics" link located on the MANAGER > Group Settings page.



Regarding entering a link to a member's profile:



Yes -- you can create a hyperlink to a member's profile in a discussion post or reply, using the hyperlink function of the text editor.  You would create the hyperlink using the URL of the member's profile page as your target for the link.  Here's an example:




View Support's Profile




Follow this link to a blog post that will show you how:




http://champions.groupsite.com/post/manager-tip-the-power-of-hyperlinks-2



Sincerely,



Diana Giglio, Grouspite.com Support

Thanks very much Diana. Could you please raise an improvement idea to include email traffic from individual members. It would be a great tool for us to say how much traffic our partners are receiving through our groupsite. It would also show how beneficial groupsite is in terms of drumming up business.


Thanks again


John

Hi John,


Thank you for your response.  We have added your feedback to a similar enhancement ticket.  The ticket number is 1135.


Sincerely,


Celeste Sharper Wooten


Groupsite.com


Director, Client Services/Support

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