Broken links in activity summary emails
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Hello,
I just received a regular activity update from my group site, and have found that the discussions URLs resolve to a general groupsite "not found" error. Presumably, the links are malformed.
For example, this link doesn't work:
Re: 2G Drop calls increase after reparenting from Legacy MSC to MSS
Nick
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Hi, Nick -
Sorry for my delay getting back to you, and trouble with your links. This sounds like it may be the same issue reported here:
http://champions.groupsite.com/discussion/topic/show/306494
...which I've opened under Ticket #2410.
Have you noticed any kind of trend? For instance, it only happens for certain discussions and/or for types of activity?
I was able find this happening in one of my updates (it happened to be subgroup activity); but in all other updates my links were working fine.
I'm sorry Diana - I haven't noticed any strong trends. My more updates have been fine. I'll let you know if I get another bad one.
Sorry, I spoke too soon. I just received an update this morning. The links were broken again. For example:
Re: Member sharing Experience for the next meeting
This was in the update, and it resolves to the broken link page.
I'd really appreciate a fix on this. The problem may well be interfering with our members' engagement with the site.
Hi, Nick -
We found this was was specific to subgroup links, and we fixed the problem. You should find these working properly in your future Recent Activity Updates. Ticket #2410 is now closed.
Diana
Thanks Diana