502 Bad Gateway Error
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I had an RSS Feed on my main page. I used the privacy check box on the Edit Settings thinking that it would not display on the main page unless you were a member of the site. Immediately after updating this session, I can't get into my groupsite any longer and I am getting the 502 Bad Gateway error? Can someone out there help me please. I think I blew up my group site?
Ed Carr
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Hi, Ed. I know we were in correspondence yesterday from support, and here's an update:
First, we've fixed your page and you should now find your Groupsite accessible. Ticket #1943 is closed.
Secondly, this may help in the future: our guess is that changing your Groupsite's visibility settings didn't cause this issue. Rather, sometimes when a third-party widget is added, the code can "break" the page. We can't always tell what about the errant code caused the issue; or, if multiple third-party widgets were added, exactly which one or combination of widgets caused the issue. What we can do is remove the identifiable or suspected offending code and restore the page.
We have removed the Agents of America screencasts widget from the summary page, which has fixed the problem. We're not sure exactly where on the page you were trying to add it, or what other widget or module options you may have been selecting. However, if you do try to add it back and have the same problem, please try to let us know the exact details at support@groupsite.com. We'll certainly restore the page, and the detail may help us determine the exact cause.
As of now, your Summary page is working. Just let us know if you do need further help.